Account blocked?
For immediate unblocking, we recommend Paying with Credit Card. After paying, you'll likely need to log out of your account and log back in for the block to disappear. Learn about the Payments, due dates and cancellations policy
When is my payment credited? If you paid via Mercadopago, you can check your payment status by clicking here!NOTEI want to generate a payment again… From Pending Payments you can cancel your pending payments that weren't paid due to expired coupons or a failure during payment.
From within Account summary you can access
To access the account summary, click Menu > User Name (your Name) > Account summary
Initially, the Account summary screen shows a menu bar with different access options:
If there are pending payments, a pending alert is shown.
Click to access, cancel and pay again:
Click the Pay button to start the payment
In the list of receipts to pay, you can click on each one to see its detail, and you'll access detailed information about the charge, as well as its status — on time or overdue
Click the Pay button to start the payment
Always remember to use the Help button, available in the menu.
- To check the status of Pending Payments, click the Pending Payments tab
- To view the history of receipts, click the Charge history tab
- To view the history of your payments, click the Payment history tab
- To pay your charges, click the Pay button, which will let you pay your charges via Pay with Mercadopago or Pay with Paypal depending on your country of residence.
