Network / MLS Leads / Messages
When someone inquires about a Network Property, the message reaches your Messages / Leads Inbox like any other. What changes is who receives it and what it contains, and that depends on where the buyer came in.
The rule, in one table
| The buyer came in through… | Who gets the buyer's lead? | And the other broker? |
|---|---|---|
| The network's portal | The property's owner | — |
| Mapaprop Network | The property's owner | — |
| A peer's website | The site's owner — it came in through their site, the lead is theirs | The property's owner gets a notice that their property received an inquiry |
🔑 The key to the third case: the notice the property's owner receives is not the lead. It doesn't carry the buyer's details: it carries the details of the peer whose site captured the inquiry, so they can get in touch and coordinate the deal between them. The buyer belongs to whoever put up the storefront.
The case that makes an MLS Network valuable
It's the third row, and it works like this:
- Broker 1 publishes a property and contributes it to the network.
- Broker 2 has the network's catalog active on their site, so that property appears on their web.
- A buyer browses Broker 2's site, finds Broker 1's property, and inquires.
- Broker 2 gets the lead: the buyer's name, phone, email, and message. The contact is saved automatically in their CRM.
- Broker 1 gets a notice in their inbox: "Your peer {Broker 2} from the MLS Network received an inquiry on their website, about your property published on the network…", with Broker 2's details so they can reach them.
- The two coordinate and close the deal together.
For the buyer all of this is transparent: they inquired through Broker 2's site and Broker 2 replies.
You need the Business plan to have the network's catalog on your site — which is what makes this case possible. Detail in Networks — Publication on websites.
Where to find them in the Inbox
There are two separate filters, and they don't carry the same thing:
| Filter | What it holds |
|---|---|
| MLS | The buyer's lead that came in through your site, about a peer's property. Requires the Business plan |
| Network | The notices that a peer received an inquiry about a property of yours, and the messages between peers in the network |
💡 An inquiry coming in through the network's portal falls into neither: it reaches the property's owner as an ordinary message on their account, just like an inquiry from their own site.
What each message carries
The buyer's lead (MLS filter):
- Buyer's details — name, phone, email. They're saved on their own into CRM / Clients as a new contact.
- Details of the property inquired about — title, type, operation, price, and a link to the listing.
- Details of the broker who owns the property, for coordinating the co-brokering.
The notice to the property's owner (Network filter):
- The peer broker's details — office name, phone, and email. Not the buyer's.
- Which property of yours received the inquiry, with its code and title.
- That peer also gets saved as a contact, so you can follow up from the CRM.
How the commission is split
There's no automatic split: the coordination is between the two professionals, using the contact details the message carries.
What you can declare up front are your terms, so the rest of the network sees them before calling you — for example "I split 50/50, paid 30 days after closing". That's set in Sharing on the Network — General Settings.
If your network has co-brokering turned on, you can also register the deal picking the counterparty by name, each with their own commission. See MLS Network with co-brokering.
Don't confuse it with "Sharing with branch identity"
It's a different flow, and it generates none of the above.
| This page's case | Sharing with branch identity | |
|---|---|---|
| How the buyer arrives | On their own, browsing a peer's site | The agent already has them and sends a personalized link |
| What happens on inquiry | The lead and the notice are generated automatically | There's no contact form: the channel already exists outside the system |
| How you coordinate with the owner | Through the notice that reaches their inbox | Offline, as part of the network's or the office's commercial agreement |
It requires the network's owner to have the Business Manager plan. It applies both to properties of another agency in the network and to those of another branch of your own office. Detail in Sharing a Network property with your branch / agent identity.
See also
- Messages / Leads Inbox — the central message inbox
- Network / MLS Property — what a peer's property on the network is
- Network Broker / MLS — what a broker is and who each lead goes to
- MLS Network — brings the network's catalog to each member's site
- MLS Network with co-brokering — adds the directory and the recorded deal
- Networks — Publication on websites — how to turn on the network's catalog on your site
- Sharing on the Network — General Settings — your commission terms