If you are a client of Website / Mapaprop Website+, Mapaprop provides you with a complete support service for websites.
Contact is direct, via email websites@mapaprop.com
Support is provided exclusively via email. Write to websites@mapaprop.com and we will always respond promptly. There is no phone support.
The service is free of charge for error correction. But you may also have ideas. The service was created so you can make them happen.
It's an agile and efficient service: it's your web development office so your ideas come to life on your Website. The costs of the service are billed by the hour or fraction thereof and are affordable. If you have any questions, check our Pricing. But very small changes may cost even less. The costs are charged to your Mapaprop account.
This service includes:
- Reporting and fixing bugs
- Adding new features
- Structural design changes
- Complete website modernizations (Migration to Mobile Website for older versions)
- and more. Just write to us at websites@mapaprop.com
Reporting and fixing bugs
If you notice any malfunction on your website, don't hesitate to contact us so we can fix it. If there is one, our team will take care of correcting any defect. It's free. Write to websites@mapaprop.com
Adding new features
Technologies change and you surely have ideas too. Feel free to write to websites@mapaprop.com to share your idea and check its feasibility. Costs are by the hour or fraction thereof. If you have any questions, check our Pricing
Structural design changes
Reworking the design is entirely possible. Both big and small changes. If you need a radical change in some parts of the website, you can request it. Different search engines, listing redesign, etc. Costs are by the hour or fraction thereof. If you have any questions, check our Pricing
Small design changes
If your design change request is simple, send an email to websites@mapaprop.com to inquire about it. Small jobs are done for very simple rates. You then pay for it through your Mapaprop account.
Complete Design Modernization / Design Migration.
With Mapaprop you always have the option to completely change the design of your website, whether to update the look or to add new technologies.
We'll walk you through the different options available. You can:
- Send us your ideas in writing or with images, from which we can quote the work of modifications to the current design. It's charged by the hour or fraction thereof (If you have any questions, check our Pricing)
- Point us to an existing website with a design you like. From there we'll evaluate whether it requires full or partial changes and give you a quote
- Hire a completely new design, according to our list prices for websites.
This last option (3) is the simplest. Here are more details:
The process is as follows:
- You hire the design change and our team sends you two samples within 48 to 96 business hours, from which you choose between Version 1 or Version 2, and you can also request changes, until you reach a design you like. You'll get responses every time you request changes. Once the design is approved, it is built and replaces the current one.
You just need to wait for the designs and reply to the emails. All your current information is kept (properties, sections, data, etc.)
Remember that our Website system has a large number of features.
Just write to us at websites@mapaprop.com.
Migration to Mobile Website for older versions