Having an address with your own domain —info@yourrealestateagency.com instead of a Gmail or Hotmail one— is part of how a client sees you. This guide helps you choose which provider to use and how to connect it with Mapaprop.
Mapaprop does not provide the email service. What we do is connect your domain with the provider you choose: we point the MX records wherever you tell us to. You contract the email service yourself, directly with the provider.
Choose according to what you need
Price is not the first thing to look at: almost all of them have a free option and a paid one. What really defines which one works for you is how many people are going to use it and what you expect to do with your email.
| If what you want is… | Your option |
|---|---|
| To keep reading everything in the Gmail or Outlook you already use, but have people write to your domain | ImprovMX |
| Your own mailboxes, for you or for a small team, each with its inbox | Zoho Mail |
| A complete work suite: email, shared files, video calls, calendar | Google Workspace |
| The same thing, but your team already works with Word, Excel and Outlook | Microsoft 365 |
In short: if you do not want to change your habits, ImprovMX. If you want real mailboxes without paying, Zoho. If email is an everyday work tool for several people, Google Workspace or Microsoft 365.
This is not a decision for ever. You can change providers later on: you move the records from your Mapaprop panel, under Internet Domain > your domain > DNS records. What you should do is follow the right order — see the section below.
What Mapaprop does, and what it does not
This separation avoids almost every misunderstanding:
| We do this | Your email provider does this |
|---|---|
| Connect your domain: point the MX records to your provider | Give you the mailboxes and store your messages |
| Keep that configuration working | The webmail, the phone app, the spam filter |
| Help you if email stops arriving because of a DNS issue | Recover a password, add users, bill you |
We do not provide support for third-party services, and we do not set up computers or phones. If your problem is "email does not come through on my phone", your provider is the one who solves that. If it is "email stopped arriving to all my mailboxes", it may be DNS, and in that case do write to us.
If you already have email and are bringing your domain to Mapaprop
This is the point where something breaks most often, and it has a simple solution: check before delegating.
When you delegate the domain to our servers, the email configuration of your previous provider is not copied over on its own. If we do not restore it, messages stop arriving — and the worst part is that nothing bounces with an error: email simply stops coming in.
The domain setup wizard now checks this for you before touching anything. The complete procedure, with the safe order and what to do if email has already been cut off, is here:
Migrate your domain without breaking your email
Changing providers does not take your old emails or your contacts with you. The messages you already have stored live in the service you are leaving. Before switching, ask whoever was providing that service to help you back them up: once that account is closed, they cannot be recovered.
Frequently asked questions
Can I have my email in one place and my website at Mapaprop?
Yes, and it is very common. They are two independent things: we serve the website and your provider handles the email. The configuration keeps them separate.
My email comes with my hosting and I do not want to move it
Tell us before delegating the domain. There is an alternative for that case that does not require moving your email; write to websites@mapaprop.com and we will look at it with you.
How many mailboxes can I have?
That depends on the provider, not on Mapaprop. We do not limit the number: the limit is set by the plan you contract.
What if I do not want any of these options?
You can use any email provider in the world. We only need you to tell us which MX records have to be added, and you load them yourself from DNS records or write to us.
Additional information
Do you need help? Write to websites@mapaprop.com or report it from Technical Support.