Property Documents
Overview
From this page you can attach documents to a property: deeds, contracts, authorizations, floor plans, photos, reports, and any other relevant file. Documents are stored securely and are only accessible to authorized users of your account.
This feature is available for accounts with a Business or Business Manager plan.
Upload a document
- Click + Upload to open the upload form.
- Select a Label from the dropdown menu (Deed, Contract, Authorization, etc.). If none applies, choose Other and type a custom name.
- Configure the Visibility:
- Private: only you and the administrator can see it.
- Public: visible to all sellers and agents on the account.
- Optionally, add a Description (maximum 500 characters).
- Click Select file and choose the document from your device.
- Click Upload document.
Accepted formats
PDF, JPG, PNG, WEBP, GIF, DOC, DOCX, XLS, XLSX.
Limits
- Maximum size per file: 20 MB
- Maximum 20 documents per property
Document list
Attached documents are shown below the upload form. Each document shows:
- File type icon (PDF in red, images in orange, Excel in green, Word in blue)
- Original name of the file
- Assigned label (green badge)
- Visibility (green badge = public, red badge = private)
- File size
- User who uploaded it (indigo badge)
- Upload date
- Description (if it has one)
Search and filter
When there's more than one document, a search box and a filter appear:
- Search: searches by name, label, description, or user.
- Filter by type: PDF, Images, Word, Excel, or All.
Actions on documents
For each document you can:
| Action | Icon | Description |
|---|---|---|
| Change visibility | Eye (green/red) | Toggles between public and private |
| Edit | Pencil | Modifies the document's label and description |
| Preview | Eye | Opens the document in a viewer (PDF and images only) |
| Download | Down arrow | Downloads the file to your device |
| Delete | Trash can | Deletes the document (asks for confirmation) |
Preview
PDF files are shown in a built-in viewer. Images are shown in a full-screen modal. Word and Excel files have no preview: they can only be downloaded.
Edit a document
Clicking the pencil opens a dialog where you can change:
- The label (document type)
- The description
You can only edit documents you uploaded. The administrator can edit any document.
Permissions
| Role | Upload | Edit own | Edit others' | Change visibility | Delete own | Delete others' |
|---|---|---|---|---|---|---|
| Administrator | Yes | Yes | Yes | Yes | Yes | Yes |
| Vendor (my branch) | Yes | Yes | No | No | Yes | No |
| Vendor (other branch) | No | No | No | No | No | No |
| Network Manager | No (read-only) | No | No | No | No | No |
Security
- Documents are stored on secure AWS servers.
- Each download generates a temporary link that expires automatically after 60 seconds.
- Documents are never accessible from outside Mapaprop.
Frequently asked questions
Can I upload any type of file?
Only the listed formats: PDF, JPG, PNG, WEBP, GIF, DOC, DOCX, XLS, XLSX. Other formats will be rejected.
What happens if I delete a document?
The document is marked as deleted but is not physically removed. A record is kept of who deleted it and when, as part of the system's audit trail.
Can I see documents of properties from another branch?
If the property is visible to you (read-only mode), you can see documents marked as public. Private ones can only be seen by whoever uploaded them and the administrator.
How many documents can I upload?
Up to 20 documents per property, with a maximum of 20 MB each.
Can an agent upload documents?
Yes, to properties of their branch. They cannot upload documents to properties of other branches.
Premium Features: Document management requires a Business or Business Manager plan. Manage my plan
Need help? Technical Supporthttps://help.mapaprop.com/en/help/faqs/administracion-de-documentos-en-propiedades-y-cont?source=copy_link